Somebody sent me a link to a YouTube video today — a video created to explain to laypeople what instructional design is. Most of it was reasonable, until it gave the following example, narrated as follows:

“… and testing is created to clear up confusion and make sure learners got it right.”

Something is obviously wrong here — something an instructional designer ought to know. What is it?

Scroll down for the answer…

Before you scroll down, come up with your own answer…

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Answer: 

The test question is devoid of real-world context. Instead of asking a text-based question, we could provide an image and ask them to point to the access panel.

Better yet, we could have them work on a simulated real-world task and follow steps that would enable them to complete the simulated task only if they used the access panel as part of their task completion.

Better yet, we could have them work on an actual real-world task… et cetera…

Better yet, we might first ask ourselves whether anybody really needs to “LEARN” where the access panel is — or would they just find it on their own without being trained or tested on it?

Better yet, we might first ask ourselves whether we really need a course in the first place. Maybe we’d be better off to create a performance-support tool that would take them through troubleshooting steps — with zero or very little training required.

Better yet, we might first ask ourselves whether we could design our equipment so that technicians don’t need training or performance support.

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Or we could ask ourselves existential questions about the meaning and potency of instructional design, about whether a career devoted to helping people learn work skills is worthy to be our life’s work…

Or we could just get back to work and crank out that test…

SMILE…