Learning professionals (like me) can often gain insights about our industry from people in the field who have different vantage points than our own. I recently talked with Eric Shepherd, CEO of Questionmark, to get a sense of our industry and how it has been affected by the bad economy. Eric has been a good friend and long-time supporter of my research over the years and I’ve come to value his counsel.

Questionmark is the leading provider of assessment software according to a recent eLearning Guild study. I thought from his perch overseeing all-things-assessment, Eric might be able to give us some unique insight into the learning-and-performance field in general.

Check out my interview with him at the recent Guild conference. I divided it into two parts to make viewing easier.

Part 1: What trends do you see that we may be missing?