Entries by Will Thalheimer

The Learning-Transfer Evaluation Model (LTEM)

This blog post introduces a new learning-evaluation model, the Learning-Transfer Evaluation Model (LTEM).   Why We Need a New Evaluation Model It is well past time for a new learning-evaluation model for the workplace learning field. The Kirkpatrick-Katzell Model is over 60 years old. It was born in a time before computers, before cognitive psychology […]

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The Backfire Effect is NOT Prevalent: Good News for Debunkers, Humans, and Learning Professionals!

An exhaustive new research study reveals that the backfire effect is not as prevalent as previous research once suggested. This is good news for debunkers, those who attempt to correct misconceptions. This may be good news for humanity as well. If we cannot reason from truth, if we cannot reliably correct our misconceptions, we as […]


What Do Senior Business Leaders Want in Terms of Learning Evaluation?

  Let’s find out by asking them! And, let’s ask ourselves (workplace learning professionals) what we think senior leaders will tell us. NOTE: This may take some effort on our part. Please complete the survey yourself and ask senior leaders at your organization (if your organization is 1000 people or more) to complete the survey. […]

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Donald Kirkpatrick was NOT the Originator of the Four-Level Model of Learning Evaluation

Donald Kirkpatrick (1924-2014) was a giant in the workplace learning and development field, widely known for creating the four-level model of learning evaluation. Evidence however contradicts this creation myth and points to Raymond Katzell, a distinguished industrial-organizational psychologist, as the true originator. This, of course, does not diminish Don Kirkpatrick’s contribution to framing and popularizing […]

Updated Smile-Sheet Questions for 2018

Since the publication of my book, Performance-Focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form, I’ve been working with clients to help them craft questions they can use to get the learner feedback they want. I’ve learned a ton through this process. The most important thing I’ve learned is: The process of writing […]

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One of the Biggest Lies in Learning Evaluation — Asking Learners about Level 3 and 4.

The Kirkpatrick four-level model of evaluation includes Level 1 learner reactions, Level 2 learning, Level 3 behavior, and 4 Level results. Because of the model’s ubiquity and popularity, many learning professionals and organizations are influenced or compelled by the model to measure the two higher levels—Behavior and Results—even when it doesn’t make sense to do […]

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Neon Elephant Award 2017

    15th December 2017 Neon Elephant Award Announcement Dr. Will Thalheimer, President of Work-Learning Research, Inc., announces the winner of the 2017 Neon Elephant Award, given to Patti Shank for writing and publishing two research-to-practice books this year, Write and Organize for Deeper Learning and Practice and Feedback for Deeper Learning—and for her many […]