Hello to my CFA Workshop Participants!
I’ve created this web page to support your learning.
- The PowerPoint Slides
(For both morning and afternoon workshops)
- The Workshops Smile Sheet (to be filled out at end of session):
READING YOU MAY LIKE FOR LATER:
- LTEM Report and Model — https://is.gd/LTEM999
- Katzell’s Contribution — https://is.gd/Katzell
- Avoid the Net Promoter Score — https://is.gd/NetPromoterNot
- A Better Net Promoter Question — https://is.gd/replaceNPS
- Be Careful When Benchmarking — https://is.gd/Benchmark99
- ATD Article on Smile Sheets — https://is.gd/Smile99
- Debate About Kirkpatrick Model — https://is.gd/EpicBattle
- Better Responses on Smile Sheets — https://is.gd/betterresponses
- Podcast with Celisa Steele of Leading Learning Podcast — https://is.gd/Podcast99
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